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- 2024 Release Notes
Release Notes: Record Interactions from using a custom BCC email address
Instead of copy/pasting interactions from your emails, automate!
For clients subscribed to Engagifii bundles including the Interactions feature, you'll now be able to add email interactions to your member records by simply adding a workspace-specific email address to the BCC line in your email compose, such as Outlook or Gmail.
Here's a screenshot to give you an example. Note how the sender BCC'd an Engagifii address.
In less than five minutes, that email is recorded in Engagifii, on John's record and on John's organization's record as an email! Easy peasy! No copy/paste required!
"Interactions from BCC" is a sub-feature for "Interactions", which is available on select bundles only. Check with your Customer Success Manager to find out whether you're subscribed or how to become subscribed.