Applying a Credit Note

Using a credit note for an unpaid invoice

If there's a credit note generated for a cancellation, you can apply that credit note to an organization's unpaid invoices. This allows you to offset the amount owed on the invoices using the credit note amount. It's important to note that credit notes can only be used once, meaning that once you apply it to an invoice, it cannot be used again, even if that new registration is cancelled.  If you have any questions or need further assistance, please don't hesitate to reach out to our support team.

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